Privacy Policy

1. Information We Collect

Depending on how you use the Website, we may collect the following information:

• Contact information you voluntarily provide: when you submit the quick message form, we collect your name, contact phone number, and message content.
• Submission-related technical information: to better process your inquiry, we may submit necessary details such as the current page URL together with the form.
• Device and network information: when you browse the Website, servers, CDNs, or third-party technical services may automatically log browser type, device information, IP address, access time, referral page, error logs, and other general technical information.
• Phone region detection information: when the Website uses an international phone input component, a third-party service may determine your approximate country or region in order to prefill the phone dialing code. This process may involve your IP address or a country code returned by a third party.

The Website currently does not provide member registration, login, online payment, or order systems. Therefore, as a rule, we do not proactively collect identity documents, payment accounts, bank card numbers, or other sensitive financial information.

2. How We Use Your Information

We collect and use your information mainly for the following purposes:

• To respond to your travel inquiries, partnership inquiries, or other messages.
• To contact you, arrange follow-up customer service, or provide explanations of travel services.
• To validate phone number format, improve form completion experience, and increase contact success rates.
• To maintain website security, troubleshoot issues, analyze abnormal requests, and prevent abuse.
• To comply with laws and regulations, or cooperate with lawful requests from competent authorities or judicial bodies.

We only use your information to the extent necessary for the purposes described above and do not use personal data you provide for purposes unrelated to Website services.

3. Legal Basis for Processing

We typically process your personal data based on the following grounds:

• Your authorization and consent when you voluntarily submit a form or contact us.
• What is necessary to respond to your inquiry, provide website functions, and complete necessary customer service procedures.
• What is necessary to maintain website security, system stability, and legitimate rights and interests.
• Other lawful grounds permitted by applicable laws and regulations.

4. Third-Party Services and Data Sharing

To provide Website functions, we may use third-party technical services. Based on the current website implementation, relevant third parties mainly include but are not limited to:

• Form submission interface: website message data is submitted to the third-party form processing service we use to receive, forward, and process your message information.
• Phone number component: the Website uses `intl-tel-input` for international phone number formatting and validation.
• Country or region detection: the phone input component uses https://ipinfo.io/json to determine your approximate country or region in order to preset the dialing code.
• Static resource services: the Website uses third-party resources from `cdnjs`, `jsDelivr`, and `Google Fonts`, which may collect general technical information when pages load.

Except for the situations described above, we do not sell, rent, or trade your personal data to unrelated third parties without your consent. However, we may share, disclose, or transfer necessary data where required by law in the following situations:

• As required by laws, regulations, court judgments, government orders, or requests from competent authorities.
• To protect the legitimate rights, interests, and safety of the Website, users, or the public.
• In connection with company restructuring, merger, or asset transfer, within a lawful and necessary scope.

5. Cookies and Similar Technologies

The Website currently does not independently deploy login cookies, membership identification cookies, or advertising tracking systems. However, while you use the Website, your browser, third-party resource services cited by the Website, or underlying network services may still use cookies, caches, logs, or other similar technologies to support resource loading, performance optimization, security protection, or region detection.

You may restrict or delete cookies through your browser settings, but doing so may affect certain functions such as third-party fonts, phone dialing code defaults, static resource loading, or page display effects.

6. Data Retention Period

We retain your information only for as long as necessary to achieve the purposes described in this policy, or for the period required by applicable laws and regulations. In general:

• Message information you submit will be kept for a reasonable period necessary for customer follow-up, service support, internal record keeping, or legal compliance.
• Technical logs, error logs, and security records are usually retained only for the necessary period to support operations, security troubleshooting, and risk control.

When the retention period expires or the processing purpose has been fulfilled, we will delete, anonymize, or stop identifying related data within a reasonably practicable scope, unless otherwise required by law.

7. Data Security

We have adopted reasonable administrative and technical measures to reduce the risk of unauthorized access, tampering, disclosure, loss, or misuse of data, including but not limited to access control, submission process management, and third-party service screening.

Please understand that no internet transmission or electronic storage method can be guaranteed to be 100% secure. Although we strive to protect your data, we cannot guarantee absolute security. We recommend that you avoid submitting unnecessary sensitive personal data through message forms.

8. Cross-Border Transfer

Because some third-party resources, fonts, CDNs, or region detection services used by the Website may be located outside your jurisdiction, some of your technical data may be transmitted, stored, or processed across different countries or regions. By using the Website, you understand and agree to such cross-border data transfers as necessary for website operation.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights regarding your personal data:

• To inquire whether we hold relevant data about you.
• To request correction of inaccurate or incomplete data.
• To request deletion of relevant data where permitted by law.
• To withdraw the authorization and consent you previously gave, without affecting processing carried out before withdrawal.
• To contact us with privacy-related inquiries, comments, or complaints.

If you wish to exercise the above rights, please contact us through the contact methods listed in this policy. To protect your account and data security, we may require reasonable identity verification information.

10. Protection of Minors

The Website mainly provides travel information and inquiry services for users with full civil capacity. If you are a minor, please use the Website and submit personal data under the supervision, guidance, or consent of your guardian. If we find that we have collected a minor's personal data without proper authorization, we will delete the relevant data as soon as reasonably practicable.

11. External Links

The Website may contain links to third-party websites or services. Such third-party websites are independently managed by their own operators, and their privacy policies and data processing methods are not governed by this policy. After you leave the Website and visit a third-party website, you should review its privacy policy and assess the relevant risks on your own.

12. Policy Updates

We may update this Privacy Policy from time to time due to changes in laws, regulations, regulatory requirements, service content, or website functions. The updated version will be published on this page and will take effect from the date of publication. If any change materially affects your rights and interests, we will provide appropriate notice within a reasonably practicable scope.

13. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy or personal data processing, you may contact us through the following methods:

• Company NameXintu (Xiamen) International Travel Co., Ltd.
• Website Domainwww.xintutrips.com
• Emailwangfugu796@gmail.com
• Phone+86 18860045101
• AddressRoom 505, No. 12-2 Huasheng Road, Huli District, Xiamen